Privacy Policy
Privacy Policy
How Do We Handle Your Information?
When you purchase products from our store, as part of the transaction process, we collect personal information you provide to us, such as your name, billing address, shipping address, email address, and other information necessary to complete your order.
When you browse our website, we may automatically collect certain technical information, such as your Internet Protocol (IP) address, browser type, device information, and operating system, to help us improve our website performance and user experience.
Email Marketing
With your consent, we may send you emails about our store, new products, promotions, updates, and other relevant information.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Consent
When you provide personal information to us to complete a transaction, verify payment, place an order, arrange delivery, or process a return, you consent to our collection and use of your information for those specific purposes.
If we need to use your personal information for additional purposes, such as marketing communications, we will request your consent or provide you with an option to withdraw your consent where applicable.
How Do I Withdraw My Consent?
If you change your mind after providing consent, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your personal information by contacting us at:
Email:
service@lusherinterpte.com
Please note that withdrawing consent may affect our ability to provide certain services, process orders, or provide customer support where your personal information is required.
Data Protection Officer (DPO) – Singapore PDPA Compliance
We are committed to protecting your personal information and handling it in accordance with the Personal Data Protection Act (PDPA) of Singapore.
If you have questions about how we collect, use, or protect your personal data, or wish to exercise your rights regarding your personal information, please contact us:
Email:
service@lusherinterpte.com
Access and Correction Rights (PDPA Section 21)
You may request:
- Access to personal data held by us.
- Correction of inaccurate or incomplete personal data.
To submit an access or correction request, please contact us at:
Email:
service@lusherinterpte.com
We will review and respond to requests within a reasonable period in accordance with applicable laws and regulations. Reasonable fees may apply for certain access requests, and we will inform you before processing such requests.
Data Retention (PDPA Section 25)
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymize such information.
Data Breach Notification
If a data breach occurs that is likely to result in significant harm to affected individuals or meets notification requirements under applicable laws, we will take appropriate steps, including notifying relevant authorities and affected individuals where required.
Information Disclosure
We may disclose personal information when required by law, to enforce our Terms of Service, protect our rights, prevent fraud, or protect the safety of our customers and users.
All payment transactions are processed through secure third-party payment providers that follow applicable security standards.
Payment information is securely processed by our payment service providers. We do not store complete credit card information on our own servers.
Third-Party Services
We may use third-party service providers to support our business operations, including payment processing, order fulfillment, shipping, analytics, marketing, and website functionality.
These providers may only collect, use, and disclose your information as necessary to provide their services.
We recommend reviewing the privacy policies of third-party service providers to understand how they handle your personal information.
Some service providers may operate in countries or regions different from yours. As a result, your information may be subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy and our Terms of Service no longer apply.
Cross-Border Data Transfer
As an international business, we may transfer personal information across borders when necessary to provide our services.
When transferring personal data outside Singapore, we take reasonable steps to ensure that the recipient provides a level of protection comparable to the protection required under Singapore PDPA, through appropriate contractual safeguards or other applicable mechanisms.
Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
Google Analytics
Our store uses Google Analytics to help us understand website visitors, user behavior, and website performance.
Google Analytics may collect information such as device information, browser information, and website activity data to help us improve our services.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to prevent unauthorized access, misuse, disclosure, alteration, or destruction of your personal information.
Payment information is securely processed through trusted third-party payment providers. We do not store complete credit card information on our servers.
Although no method of online transmission or electronic storage is completely secure, we take reasonable measures to protect your information.
Age of Consent
By using this website, you represent that you have reached the legal age of majority in your country or region, or that you have obtained consent from a parent or legal guardian where required.
Do Not Call (DNC) Registry – Singapore Residents
For Singapore residents, we will only send marketing communications to your telephone number where you have provided the required consent.
You may withdraw your consent at any time.
We respect the Singapore Do Not Call Registry requirements and will comply with applicable regulations regarding marketing communications.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately once posted on this page.
If we make significant changes to this policy, we will update the information on this page to inform you about what information we collect, how we use it, and when it may be disclosed.
If our business is acquired, merged, or transferred to another company, your personal information may be transferred as part of that transaction so that we can continue providing our services.
Our Company Information (Singapore)
Company Name:
LUSHER INTER PTE. LTD
Address:
112 ROBINSON ROAD, #03-01, ROBINSON 112, SINGAPORE
Contact Email:
service@lusherinterpte.com